It happens to us all, unfortunately. Well, not all of us. But if you’re reading this post, you’ve likely had computer problems at some point. That’s just the way it is. My brother and I just spent the last 24 hours trying to fix my PC. What a nightmare.

So here’s what I’ve learned:

Mozilla Firefox is the best browser out there. I left IE as a browser a while ago…been using Google Chrome. But at the end of the day, Firefox (also free) is definitely the best, and the fastest, it seems. I see from my stats that a lot of you are still surfing using IE. You should leave it. It’s just not worth it. And it’s also not safe.

Hewlett-Packard printers suck. And not just the printers, but the software. I bought an HP printer the other day to replace a corporate-owned HP printer that I had. The scanner on the corporate device died. When I unpacked the new printer, not only did I have issues with the installation, but once I installed, the scanner on that one wouldn’t work either. When I tried to uninstall and reinstall the software, it hosed my whole system. When I called my brother for tech support, he told me HP software sucks and cannot be uninstalled, but has to be “scrubbed”—meaning you have to manually remove it, and know how to do it.

To make matters worse, when I took the HP printer back and bought a sleek, black Epson from Best Buy, the techie there laughed knowingly when I asked for any recommendation other HP. My brother had  recommended a Brother printer, but the choices were limited and Brothers are bricks, frankly. It seems Epson printers are the best value for the money for the moment. Word.

The new Skype version is handling video calling better than ever. That’s not to say it’s without issues, but when literally 10 million people are on Skype at the same time, it’s bound to be a little stressed. Despite the bugginess, it is much better, clearer, bigger, faster than before. So expats, if you’re Skyping your people back home, upgrade, and start making video calls. It makes a HUGE difference when you can see your loved ones on the other side of the world!

In the meantime, I wish you all a smooth sailing in the technosphere. When you have PC problems it is terrifying and frustrating, no doubt. It makes you want to hurl your system out the window. But that’s only cause we all know we can’t live without them, even for half a day.